FAQ
📦 Shipping
How long does delivery take?
Shipping options may vary depending on the delivery address, time of purchase, and item availability. We deliver products from Monday to Friday. Please check the "Shipping" page for your specific case.
How much does shipping cost?
Shipping to mainland Portugal is free, except during sales or promotions. For other destinations, please contact us. If you have any questions, please contact us through our available channels.
🔁 Exchanges and returns
Can I exchange a product?
Yes, you can exchange within 15 days.
How do I make a return?
Contact us to start the process.
💳 Payments
What payment methods do you accept?
Visa, Bank Transfer, Mastercard, Multibanco (Entity and Reference), Klarna.
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